At Surkhjora Collection (surkhjora.online), we understand how eagerly you wait for your favorite outfits. We partner with Pakistan’s top courier services to ensure your orders reach you safely, quickly, and in perfect condition.
🚚 Delivery Timelines
- Major Cities (e.g., Lahore, Karachi, Islamabad, Faisalabad): 4 to 5 working days.
- Other Cities & Town Areas: 5 to 6 working days.
- Note: Delivery times may vary slightly during festive seasons, public holidays, or major collection launches. [1]
💰 Shipping Charges
- 100% Free Shipping: We offer FREE DELIVERY on all orders across Pakistan, with no minimum purchase requirement! [1]
💵 Payment Methods
To make your shopping experience hassle-free, we offer the following payment options:
- Cash on Delivery (COD): Pay in cash when the parcel is delivered to your doorstep.
- Online Bank Transfer / JazzCash / EasyPaisa: Please contact us on WhatsApp at +92 333 0754851 if you wish to make an advance payment.
📦 Order Tracking & Confirmation
- Once you place an order, you will receive a confirmation call or SMS from our team.
- After your parcel is dispatched, we will share a tracking number via SMS/WhatsApp so you can monitor your delivery in real-time. [1]
⚠️ Important Delivery Instructions
- No Open Parcels: According to courier company policies in Pakistan, customers are not allowed to open the parcel before making the payment to the rider.
- Our Guarantee: If you find any issues with the fabric, embroidery, or quality after opening the parcel, you can immediately contact us on WhatsApp at +92 333 0754851 or email us at surkhjora8@gmail.com. We will solve your issue under our Return & Exchange policy.